Security patches
Framework, library and dependency updates applied and tested before a known CVE becomes your incident.
Keep your software healthy as the business grows.
Ongoing software updates, security patches, monitoring, fixes and feature development.
2015Building production software since
300Projects delivered
100%Source and production visibility
5.0Across 18 verified Clutch reviews
The ongoing work behind a dependable product
Ongoing software support keeps dependencies current, monitors production and gives your team a clear route for reporting issues. We agree the supported systems, response arrangements and improvement budget before the engagement starts.
Uptime and monitoring
Uptime, error-rate and performance monitoring with alerts wired to us, so we often see the problem before you do.
Backups and recovery
Automated, tested backups and a restore path that has actually been run, not just configured.
Bug triage and fixes
A single place to report issues, triaged by severity, with fixes shipped against an agreed response time.
Small changes and improvements
The steady stream of copy tweaks, config changes and minor features that keep the product moving between bigger builds.
Version currency
Runtimes, packages and services kept on supported versions, so upgrades stay routine instead of turning into a rescue.
See the work in practice
Related projects, with the decisions, delivery and results explained.
01
Social eventsFour years across the app and operations
Mobile app, backend, advertising tools, a digital marketplace and website.
4+ yrssupport across five codebases
02
TravelA booking journey the tour team owns
A multilingual website connected to the booking API, with deposits, coupons and affiliate tracking.
6languages across the booking journey
03
Energy brokerageTenders, contracts and accounts brought together
Supplier tenders, contract management, brokerage accounting and client records.
100+suppliers per tender
A clear plan, regular progress
You work with the same senior team from the first scoping conversation through to launch and support.
- 01
Scope & cost
We agree the outcome, users, integrations, budget and main technical risks before the work starts.
- 02
Architecture
We plan the data, interfaces and failure modes around the way the system needs to operate.
- 03
Build & review
You receive source access, a working environment and regular demonstrations throughout delivery.
- 04
Launch & support
We launch, document and monitor the work, then hand it over or continue as your engineering team.
Related services
Explore other rescue & security services.
Clutch★★★★★5.0 / 5.0Across 18 independently published client reviews
“They have a deeper technical knowledge than any web designer I've met to date.”
Frequently asked questions
01What response times do you offer?+
Tiered by severity — critical production issues within hours, routine requests within the agreed window. We set the SLA in writing before the retainer starts.
02Do you maintain apps you did not build?+
Yes. We start with a short audit to map the codebase, dependencies and risks, then take over maintenance from there.
03Is there a minimum commitment?+
Retainers run month to month on a rolling term. You can scale the hours up or down as the product's needs change.
Tell us what you’re working on
Bring your idea, your existing system or the problem you need to solve. A 30-minute call with our senior team will help clarify the next step.