Recoverable workflows
Multi-step workflows are designed to resume, roll back or request review when a step fails.
Give repetitive work a better workflow.
Business workflow automation with error handling, retries, monitoring and connections to your existing tools.
2015Building production software since
300Projects delivered
100%Source and production visibility
5.0Across 18 verified Clutch reviews
Connect the steps and handle the exceptions
We automate business processes that cross several systems or require custom rules. We start with the workflow, its failure points and the cost of manual work, then assess whether your existing tools or a custom implementation offer the better fit.
Idempotency and retries
Steps designed so a retry or a duplicate event is safe — no double charges, double emails or double writes when something replays.
Visible failures
Failures create contextual alerts and a clear record so your team can investigate and retry safely.
Connected to your business systems
Integrations with your CRM, billing, database and internal APIs, including systems without a suitable existing connector.
Human-in-the-loop where it belongs
Approval gates and manual review steps for the decisions that should not be fully automated, with a clear audit trail of who approved what.
AI in the loop, when it earns it
Classification, extraction or drafting handled by a model where it beats rules — costed per run and guarded, not bolted on for its own sake.
See the work in practice
Related projects, with the decisions, delivery and results explained.
01
Social eventsFour years across the app and operations
Mobile app, backend, advertising tools, a digital marketplace and website.
4+ yrssupport across five codebases
02
Energy brokerageTenders, contracts and accounts brought together
Supplier tenders, contract management, brokerage accounting and client records.
100+suppliers per tender
03
Event technologyTicketing owned by the event team
Multi-organiser commerce, Stripe instalments and two native apps in one connected platform.
£2M+ticket sales processed
A clear plan, regular progress
You work with the same senior team from the first scoping conversation through to launch and support.
- 01
Scope & cost
We agree the outcome, users, integrations, budget and main technical risks before the work starts.
- 02
Architecture
We plan the data, interfaces and failure modes around the way the system needs to operate.
- 03
Build & review
You receive source access, a working environment and regular demonstrations throughout delivery.
- 04
Launch & support
We launch, document and monitor the work, then hand it over or continue as your engineering team.
Related services
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Clutch★★★★★5.0 / 5.0Across 18 independently published client reviews
“They have a deeper technical knowledge than any web designer I've met to date.”
Frequently asked questions
01We already use Zapier — why build custom?+
Keep it where it meets your needs. Custom automation becomes useful when proprietary systems, complex rules, transaction handling or monitoring requirements are difficult to support in your current setup. We compare implementation and running costs before recommending a change.
02What happens when a step fails midway through?+
We design workflows to resume, roll back or escalate rather than silently drop. Failed runs are logged, alerted and safe to retry without side effects.
03Do you connect to systems that do not have a ready-made integration?+
Yes. We build directly against your APIs — including proprietary or internal systems — rather than being limited to whatever connectors a platform happens to offer.
Tell us what you’re working on
Bring your idea, your existing system or the problem you need to solve. A 30-minute call with our senior team will help clarify the next step.